Q: Are there any hidden charges?

A: We do not believe in hidden fees. All our pricing plans and details are on our website. No need to worry about being charged any hidden fees.

Q: Can I host an ecommerce site on your servers?

A: All of our webhosting accounts support eCommerce sites. Our control panels on Linux servers also provide easy access to some popular ecommerce shopping carts availible through Fantistico free.

Q: Can i use SSL on my site?

A: Yes, you can install your own SSL certificate on your site or you can buy an SSL certificate through us. The current price of an SSL certificate is shown in our hosting pages.

Q: Do i get a Control Panel to manage my site?

A: Yes we provide the best of the best control panels for linux platforms called cPanel. You can get more information cPanel by visiting their websites. For more information about CPanel Click Here .

Q: Do you allow Adult websites?

A: Adult sites or any site referencing adult pornography is not allowed on our servers. Please Contact Us to arrange an agreement for a website

Q: Do you allow SSH Access?

A: Generally no. We may allow it under specific circumstances.

Q: Do you make regular backups of your servers?

A: Yes we backup all accounts setup on our servers. In case of a server crash or data corruption your data will be restored from the most recent backup. We strongly encourage users to keep their own backups. Refer to our Terms And Conditions

Q: Do your servers support MYSQL?

A: Yes. All our servers are Linux based and include stable versions of MYSQL.

Q: How do I move my forum and database here?

A: You can create a backup of it at your old host or, if your old host has phpMyAdmin installed, you can export it into a .sql file and use phpMyAdmin to install it on your new database here.

Q: How long will it take for my order to be setup?

A: It will not take more than 24 hours for us to setup your account, unless we have considerable doubt that the order may be fraudelent. We manually verify each order to protect our customers and ourselves from fraudelent orders and misuse of our service.

Q: What servers do you run?

A: The typical server specs are:Processor #1 Vendor: GenuineIntel

Processor #1 Name: Intel(R) Celeron(R) CPU 2.40GHz

Processor #1 speed: 2394.791 MHz

Processor #1 cache size: 128 KB   Memory: 1033948k/1048016k available (2157k kernel code, 13332k reserved, 721k data, 168k init, 130512k highmem)  Linux web.starhosting.net.au 2.6.9-55.EL #1 Fri Apr 20 16:35:59 EDT 2007 i686 i686 i386 GNU/Linux hda: ST380011A, ATA DISK drive

hdc: GCR-8483B, ATAPI CD/DVD-ROM drive

hda: max request size: 1024KiB

hda: 156250000 sectors (80000 MB) w/2048KiB Cache, CHS=16383/255/63, UDMA(100)

hda: cache flushes supported

hdc: ATAPI 48X CD-ROM drive, 128kB Cache, UDMA(33)

A: We Aslo have a DRBox For all your E-mails so if the server goes down you can be sure that your e-mails will be delivered

Q:  Will you put add's on my site?

A: No, we do not put any kind of advertisements on our clients websites.